Privacy Policy
Effective Date: May 16, 2026
Who We Are
BestFem is operated by GIRLFRIEND APP LIMITED.
Data We Collect
We may collect:
- name;
- email address;
- age/date of birth;
- city;
- profile photos;
- biography details;
- interests;
- friendship preferences;
- chat messages;
- community participation;
- event participation;
- moderation reports;
- support communications;
- device metadata;
- IP address;
- authentication data;
- analytics data;
- crash/error diagnostics.
Why We Collect Data
We process data to:
- provide accounts;
- operate matching;
- enable messaging;
- support communities;
- facilitate events;
- enforce safety;
- investigate abuse;
- improve platform performance;
- detect fraud;
- comply with legal obligations.
Legal Bases (GDPR)
We rely on:
- contract performance;
- legitimate interests;
- legal obligations;
- consent where required.
Messaging Privacy
Messages are stored to operate the service. BestFem does not routinely monitor private communications. However, access may occur where reasonably necessary for safety, investigations, legal compliance, or security.
Messages are not represented as end-to-end encrypted.
Manual Review and Moderation
Submitted profile information may be manually reviewed for onboarding and safety purposes.
Approval review is not identity verification.
Data Sharing / Processors
We may use service providers including infrastructure, hosting, analytics, authentication, communications, app distribution, and security vendors.
Examples may include:
- Supabase;
- Expo infrastructure;
- Apple;
- Google;
- analytics providers;
- crash monitoring vendors.
International Transfers
Data may be processed internationally subject to lawful safeguards.
Retention
We retain data only as long as reasonably necessary for:
- service provision;
- compliance;
- dispute handling;
- abuse prevention;
- security.
Your Rights
Where applicable, you may request:
- access;
- correction;
- deletion;
- restriction;
- objection;
- portability;
- complaint rights.
Account Deletion
Users may delete accounts through available platform functionality or by contacting support@bestfem.org.
Some data may be retained where legally necessary.
Security
We use reasonable technical and organizational safeguards. No system is guaranteed perfectly secure.
Children
BestFem is not intended for individuals under 18.
Contact
Community Guidelines
BestFem is built for respectful connection.
Not acceptable:
- harassment;
- bullying;
- stalking;
- coercion;
- fake identities;
- spam;
- scams;
- discrimination;
- unsafe behavior;
- abusive event conduct;
- sexual exploitation;
- repeated unwanted contact.
Use reporting and blocking features where needed.
Offline safety remains your responsibility.
Safety Policy
Our Approach
BestFem uses approval-based onboarding and moderation tools to support safer interactions.
What Approval Means
Approval means profile access was reviewed under our onboarding process.
It does NOT guarantee:
- identity certainty;
- future behavior;
- compatibility;
- safety in real-world meetings.
Reporting
Users may report misconduct.
Blocking
Users may block others.
Events
For offline events:
- meet in public places;
- tell someone where you are;
- arrange independent transport;
- trust your judgment;
- leave unsafe situations.
Emergencies
BestFem is not an emergency service.
If immediate danger exists, contact emergency services.