BestFem

Privacy Policy

Effective Date: May 16, 2026

Who We Are

BestFem is operated by GIRLFRIEND APP LIMITED.

Data We Collect

We may collect:

  • name;
  • email address;
  • age/date of birth;
  • city;
  • profile photos;
  • biography details;
  • interests;
  • friendship preferences;
  • chat messages;
  • community participation;
  • event participation;
  • moderation reports;
  • support communications;
  • device metadata;
  • IP address;
  • authentication data;
  • analytics data;
  • crash/error diagnostics.

Why We Collect Data

We process data to:

  • provide accounts;
  • operate matching;
  • enable messaging;
  • support communities;
  • facilitate events;
  • enforce safety;
  • investigate abuse;
  • improve platform performance;
  • detect fraud;
  • comply with legal obligations.

Legal Bases (GDPR)

We rely on:

  • contract performance;
  • legitimate interests;
  • legal obligations;
  • consent where required.

Messaging Privacy

Messages are stored to operate the service. BestFem does not routinely monitor private communications. However, access may occur where reasonably necessary for safety, investigations, legal compliance, or security.

Messages are not represented as end-to-end encrypted.

Manual Review and Moderation

Submitted profile information may be manually reviewed for onboarding and safety purposes.

Approval review is not identity verification.

Data Sharing / Processors

We may use service providers including infrastructure, hosting, analytics, authentication, communications, app distribution, and security vendors.

Examples may include:

  • Supabase;
  • Expo infrastructure;
  • Apple;
  • Google;
  • analytics providers;
  • crash monitoring vendors.

International Transfers

Data may be processed internationally subject to lawful safeguards.

Retention

We retain data only as long as reasonably necessary for:

  • service provision;
  • compliance;
  • dispute handling;
  • abuse prevention;
  • security.

Your Rights

Where applicable, you may request:

  • access;
  • correction;
  • deletion;
  • restriction;
  • objection;
  • portability;
  • complaint rights.

Account Deletion

Users may delete accounts through available platform functionality or by contacting support@bestfem.org.

Some data may be retained where legally necessary.

Security

We use reasonable technical and organizational safeguards. No system is guaranteed perfectly secure.

Children

BestFem is not intended for individuals under 18.

Contact


Community Guidelines

BestFem is built for respectful connection.

Not acceptable:

  • harassment;
  • bullying;
  • stalking;
  • coercion;
  • fake identities;
  • spam;
  • scams;
  • discrimination;
  • unsafe behavior;
  • abusive event conduct;
  • sexual exploitation;
  • repeated unwanted contact.

Use reporting and blocking features where needed.

Offline safety remains your responsibility.


Safety Policy

Our Approach

BestFem uses approval-based onboarding and moderation tools to support safer interactions.

What Approval Means

Approval means profile access was reviewed under our onboarding process.

It does NOT guarantee:

  • identity certainty;
  • future behavior;
  • compatibility;
  • safety in real-world meetings.

Reporting

Users may report misconduct.

Blocking

Users may block others.

Events

For offline events:

  • meet in public places;
  • tell someone where you are;
  • arrange independent transport;
  • trust your judgment;
  • leave unsafe situations.

Emergencies

BestFem is not an emergency service.

If immediate danger exists, contact emergency services.

See also